How PassThePanel collects, uses and protects your personal data.
Last updated: April 2026
PassThePanel Career Academy ("PassThePanel", "we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website at passthepanel.com, purchasing a guide, or submitting your details through any of our forms or advertisements, you agree to the terms of this Privacy Policy.
PassThePanel Career Academy is the data controller responsible for your personal data.
If you have any questions about how we handle your data, please contact us at [email protected].
If you submit your details through a Facebook or Instagram Lead Ad, Meta shares your name and email address with us directly. This data is subject to both Meta's Privacy Policy and this Privacy Policy.
Under UK GDPR, we must have a lawful basis for processing your personal data. We use the following bases:
When you purchase a guide, we process your name, email and payment details to complete your order, deliver your PDF, and provide customer support. This is necessary to perform the contract between us.
We use website analytics data to understand how people use our site and to improve it. We may also contact you with information about our products that we believe are relevant to you based on your purchase history. You can opt out of this at any time.
If you download our free guide or subscribe to our email list, you are consenting to receive marketing emails from us. You can withdraw this consent at any time by clicking the unsubscribe link in any email we send you.
Your right to withdraw consent: You can unsubscribe from our emails at any time using the unsubscribe link at the bottom of every email we send. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.
We use your personal data for the following purposes:
We will never sell your personal data to third parties. We will never share your data with third parties for their own marketing purposes.
We share your data only with the third-party service providers necessary to operate our business. All third parties are required to handle your data securely and in accordance with UK GDPR.
Our CRM and marketing automation platform. Your name, email and purchase data is stored here and used to manage communications and deliver your guides. GoHighLevel is based in the United States and operates under standard contractual clauses for international data transfers.
Our payment processor. Stripe handles all card transactions. We never see or store your full card number. Stripe is PCI DSS compliant. See Stripe's Privacy Policy at stripe.com/gb/privacy.
If you interact with our Facebook or Instagram ads, Meta may share your name and email with us as part of their Lead Ads product. We use Meta's advertising tools to reach potential customers. See Meta's Privacy Policy at facebook.com/privacy/policy.
We may use analytics tools to understand traffic patterns on passthepanel.com. These tools collect anonymised, aggregated data and do not personally identify you.
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.
When your data is no longer required, we will securely delete or anonymise it.
Under UK data protection law, you have the following rights in relation to your personal data:
You have the right to request a copy of the personal data we hold about you. We will respond within 30 days.
You have the right to ask us to correct inaccurate or incomplete personal data we hold about you.
You have the right to ask us to delete your personal data in certain circumstances — for example, if you withdraw your consent or if we no longer need the data for the purpose it was collected.
You have the right to ask us to restrict how we process your personal data in certain circumstances.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transfer it to another controller.
You have the right to object to our processing of your personal data for direct marketing purposes at any time.
We do not use automated decision-making or profiling that has legal or similarly significant effects on you.
To exercise any of these rights: Email us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days. There is no charge for exercising your rights.
Our website uses cookies — small text files placed on your device — to help us understand how you use our site and to improve your experience.
These are necessary for the website to function. They cannot be switched off. They are usually set in response to actions you take, such as completing a purchase.
These help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this to improve the site over time.
These are set by our advertising partners (including Meta) and are used to build a profile of your interests so that relevant ads can be shown to you on other sites. They track your activity across sites.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the website.
We take the security of your personal data seriously. We have implemented appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. These include:
While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. If you have concerns about the security of your data, please contact us at [email protected].
Some of our third-party service providers are based outside the United Kingdom. Where we transfer your data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with UK GDPR. These safeguards include:
If you would like more information about the specific safeguards in place for international transfers, please contact us at [email protected].
PassThePanel is intended for adults seeking healthcare employment. Our services are not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected data from a child, please contact us immediately at [email protected] and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
For significant changes that materially affect how we use your personal data, we will notify you by email where we hold your contact details.
If you are unhappy with how we have handled your personal data, we ask that you contact us first at [email protected] so we can try to resolve the issue.
If you remain unsatisfied, you have the right to lodge a complaint with the UK's data protection supervisory authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We are happy to help. Email us and we will respond within 2 business days.
✉️ [email protected]